Responsible Gaming
at tbplus
At tbplus, we believe that entertainment should always remain fun, safe, and within your control. Our responsible gaming program gives every Filipino player the tools, knowledge, and support to keep their gaming experience healthy and enjoyable.
Gaming Should Always Be Entertainment
At tbplus, we genuinely care about the well-being of every player on our platform. Whether you're based in Manila, Cebu, Davao, or anywhere else across the Philippines, our responsible gaming framework is designed to protect you at every step of your gaming journey. We operate under PAGCOR's licensing requirements, and responsible gaming isn't just a regulatory checkbox for us — it's a core part of who we are as a platform.
Gambling, when kept in its proper place, is an enjoyable form of entertainment. Online casino games, slots, bingo, and live table games are meant to be fun and exciting — not a source of stress, financial pressure, or personal hardship. That's the standard tbplus holds itself to: a platform where Filipino players can enjoy world-class gaming experiences while staying firmly in control.
We understand that responsible gaming looks different for every player. Some people enjoy setting daily limits and keeping their play sessions short. Others may need a break from gaming altogether for a period of time. A smaller number may be experiencing signs of problem gambling and need more structured support. tbplus provides tools and resources to address all of these situations — openly, without judgment, and with your best interests at heart.
Who Can Play on tbplus?
tbplus is a platform exclusively for adults aged 21 years and above. This age restriction is non-negotiable and is enforced during the registration and KYC (Know Your Customer) verification process. Under Philippine law and PAGCOR regulations, individuals under the age of 21 are strictly prohibited from participating in any form of online gambling. If we discover that a player is underage, their account will be immediately suspended and all associated funds will be forfeited. We take underage gambling extremely seriously.
We also encourage parents and guardians to use parental control tools at the device and network level to prevent minors from accessing online gaming platforms. If you suspect a minor has registered on tbplus, please notify us immediately at [email protected].
How to Keep Gaming Fun
The best way to enjoy gaming on tbplus is to treat it as one form of entertainment among many — the same way you might budget for a night out in Makati, a movie, or a sports event. Setting clear personal limits before you start playing is the single most effective way to maintain a healthy relationship with online gaming. Here are some habits that tbplus recommends to every player:
- Decide on a fixed gaming budget before you deposit — and stick to it regardless of results;
- Set a time limit for each gaming session and take regular breaks;
- Never chase losses by increasing your bets or depositing more than planned;
- Avoid playing when you are stressed, upset, intoxicated, or under emotional pressure;
- Keep gaming separate from your financial obligations — rent, utilities, family needs always come first;
- Balance your gaming time with other hobbies, social activities, and responsibilities.
Six Ways tbplus Protects You
Every tbplus account comes with a full suite of responsible gaming controls. These tools are available to all players at any time — no questions asked.
Deposit Limits
Set a daily, weekly, or monthly deposit cap on your tbplus account. Once your limit is reached, you will not be able to add more funds until the limit period resets. Reducing a limit takes effect immediately; increasing one requires a 24-hour cooling-off period.
Session Time Limits
Define how long you can play in a single session. When your time limit is reached, tbplus will display a reminder and, if you choose, automatically log you out. This helps prevent the loss of track of time that is common in immersive gaming environments.
Loss Limits
Cap the amount you are willing to lose over a defined period. If your net losses reach the set threshold within the period, your access to real-money games will be paused until the next period begins. This is one of the most effective tools for protecting your bankroll.
Reality Check Reminders
Enable periodic pop-up reminders during your gaming sessions. These prompts display how long you have been playing and how much you have wagered, giving you a clear picture of your current session activity so you can make an informed decision to continue or stop.
Cooling-Off Period
Take a short break from gaming without permanently closing your account. Choose a cooling-off period of 24 hours, 7 days, 30 days, or a custom duration. During this time your account will be suspended from all real-money gaming activity and cannot be unlocked early.
Self-Exclusion
If you feel you need a longer or permanent break from gaming, tbplus offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Once activated, self-exclusion cannot be reversed during the selected period. We fully support this decision and will implement it immediately.
Your Responsible Gaming Controls at a Glance
Daily / Weekly / Monthly Deposit Limit
Prevents over-depositing by capping how much you can fund your account per period.
Session Time Limit
Automatically alerts you or logs you out when your session time is up.
Loss Limit
Stops real-money play once your net losses hit your pre-set threshold.
Cooling-Off / Self-Exclusion
Short breaks or long-term exclusion — both are honoured immediately and irreversible during the active period.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to spot in yourself. The following signs may indicate that gambling has moved from entertainment to a concern that deserves attention. If you recognise several of these in your own behaviour, please reach out for support — there is no shame in doing so, and tbplus is here to help.
Chasing Losses
Returning to gamble in order to win back money you have already lost, often increasing bet sizes to recover losses faster.
Gambling with Money You Cannot Afford
Using funds earmarked for essential expenses — rent, bills, food, family needs — to fund gambling activity.
Inability to Stop or Cut Back
Repeatedly trying to reduce or stop gambling but finding it very difficult or impossible to do so despite wanting to.
Preoccupation with Gambling
Spending a significant amount of time thinking about gambling — reliving past wins, planning the next session, or working out how to get more funds.
Borrowing Money or Selling Possessions
Taking loans, borrowing from friends or family, or selling personal belongings specifically to fund gambling activity.
Hiding Gambling from Others
Lying to family members, partners, or friends about how much time or money you spend on gambling out of shame or fear of their reaction.
Gambling to Escape or Cope
Using gambling as a primary way to cope with stress, anxiety, depression, loneliness, or other emotional difficulties rather than as entertainment.
Is Your Gaming Still Healthy?
Reflect honestly on these questions. If you answer "yes" to two or more of them, we strongly recommend using tbplus's responsible gaming tools or reaching out to our support team.
Quick Self-Check
Answer honestly — this is for your benefit only.
Have you ever spent more money on gambling than you originally planned in a single session?
Have you ever missed work, school, or family obligations because of time spent gambling?
Do you ever feel restless, irritable, or anxious when you are not able to gamble?
Have you ever borrowed money or sold items in order to have funds to gamble with?
Do you find yourself gambling for longer or more frequently than you used to in order to feel the same level of excitement?
Taking a Break When You Need It
Self-exclusion is one of the most powerful tools available on tbplus. It is designed for players who recognise that they need a structured break from gambling — whether that is for a few months or permanently.
Self-Exclusion Options
Choose the exclusion period that best fits your needs. Once activated, your account will be fully suspended from all real-money game activity. This decision cannot be reversed during the active exclusion period — this is intentional, to protect you.
To activate self-exclusion, contact our support team at
[email protected] with the subject line
"Self-Exclusion Request" — we will process it immediately.
Enjoy tbplus Responsibly
tbplus is here to give every Filipino player a world-class gaming experience — one that stays fun, controlled, and well within your limits. Explore our games knowing that your safety always comes first.